BIGFIX Franchise Cost – How to get, Contact, Apply, Fee

Revolutionizing Service Management: The BIGFIX Story

In the ever-evolving landscape of service management, BIGFIX has emerged as a trailblazer, redefining the standards of after-sales service experience. Founded by the visionary entrepreneur, Mrs. Dhevibala, and supported by the technocratic expertise of Mr. Umamaheswaran, BIGFIX has been at the forefront of innovation since 2015. With a rich history of growth and evolution, the company has transformed from a multi-brand repair center to a leading B2B service management company, catering to the electronic segments of home and office appliances.

Empowering Brands and Insurtech Companies

BIGFIX has established itself as a one-stop national execution partner for brands, insurtech companies, and OEMs seeking to outsource their after-sales services. By leveraging cutting-edge software technology, the company ensures seamless centralized operations, providing clients with up-skilled service providers, rapid turnaround times, and unparalleled city coverage across India. With an impressive portfolio of clients, including ICICI Lombard, Bharati Airtel, and One Assist, BIGFIX has expanded its services to over 200 locations, setting a new benchmark for the industry.

Transforming the Lives of Blue-Collar Handymen

BIGFIX has also been instrumental in empowering 3000+ police-verified, certified, and trained on-field partners, who are spread nationally. By providing them with a professional culture, secured month-on-month earnings, and opportunities to earn additional income, the company has improved the livelihoods of these skilled technicians. The comprehensive training program, which includes a 4-week academy training in Chennai and 2 weeks of intensive onsite training, ensures that these partners are equipped to deliver exceptional services.

End-to-End Managed Services and Hyper-Local Solutions

BIGFIX specializes in providing end-to-end managed services for OEMs, LFR, and insurance companies, as well as hyper-local direct-to-customer device care services. By curating trusted service partners and equipping them with SaaS software, the company has created a robust ecosystem that ensures seamless service delivery. With a strong focus on innovation and customer satisfaction, BIGFIX has invested in a range of cutting-edge technologies, including web and mobile consumer apps, partner apps with POS and CRM, company-operated e-care centers, e-trading portals, and regional repair hubs.

A Culture of Innovation and Excellence

At BIGFIX, the work culture is characterized by a strong emphasis on innovation, creativity, and entrepreneurial spirit. The company encourages employees to think outside the box, embrace new ideas, and continuously innovate, leading to the development of pioneering protection plans and cutting-edge digital platforms. With a collaborative work environment that values diverse perspectives, teamwork, and open communication, BIGFIX fosters a culture of responsibility, accountability, and tech savviness. As an award-winning DIPP-certified startup affiliated with TSSC, BIGFIX is poised to revolutionize the service management industry, setting new standards for excellence and customer satisfaction.

• 7+ years of experience in the break-fix domain
• 15+ years of experience in management
• 3000+ police-verified, certified, and trained on-field partners
• 200+ locations across India
• End-to-end managed services for OEMs, LFR, and insurance companies
• Hyper-local direct-to-customer device care services
• Cutting-edge software technology and SaaS solutions
• Award-winning DIPP-certified startup affiliated with TSSC

By combining innovative technology, a strong work culture, and a commitment to excellence, BIGFIX is redefining the service management landscape, one customer at a time.